Create a Portal User Account

Before you begin

You need:

About this task

This task creates a new portal user account in your Data Hub Service (DHS) portal. You can assign any of the preconfigured portal roles to the user at the same time.
Important: For this task, you must log into your DHS portal with the Security Administrator (SEC-ADMIN) portal role. See Portal Security Roles.
Note: In addition to a SEC-ADMIN, the Service Administrator (SERV-ADMIN) portal role can assign the SERV-ADMIN role to portal user accounts from your DHS instance. See Manage DHS Service Admins.

Procedure

  1. Go to the MarkLogic Data Hub Service home page.
  2. In the top menu, click the username to open the dropdown menu.
    • In the dropdown menu, click Manage Users.
  3. In the Manage Users page, click Add User.
  4. In the Add User page, fill in the account information and select the roles to assign to the new user.

    Add User page for portal users

    See Portal Security Roles for AWS.

  5. Select the Select if you want to allow us... check box to send an email to the user you created. The email is sent from noreply@mail.cloudservices.marklogic.com. The email will contain a link to your DHS portal where the user can set their password.
    Important: The link to set the password will expire within 10 minutes of receiving the email.

    If the link to set the portal user's password expires, the SEC-ADMIN must reset the password for the portal user (Reset a Password - Portal User Account). MarkLogic recommends the portal user changes the password after their first log in (Change My Password - Portal User Account).

    Important: The SEC-ADMIN must reset the portal user's password if the following occurs:
    • The SEC-ADMIN does not select the Select if you want to allow us... check box.
    • The portal user does not click the emailed link within 10 minutes.

    See Reset a Password - Portal User Account.

  6. Click Add.

What to do next