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Messages and Codes Reference Guide (PDF)

Messages and Codes Reference Guide — Chapter 10

ICN Messages

ICN-ACROERROR

Message Text

Acrobat internal error. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-ATOMICOBJECT

Message Text

Atomic object. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error is a sign that something is wrong with the PDF itself.

Response

Contact support with the detailed test case and error message.

ICN-BADANA

Message Text

Poor accuracy for story construction. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-BADFILENAME

Message Text

Bad filename. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-BADLYFORMEDEXPRESSION

Message Text

Badly formed expression. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error can occur if the conversion configuration file is malformed in some way.

Response

If you are not using one of the standard PDF conversion configuration files, try the conversion with one of them. Otherwise, contact support with the detailed test case and error message.

ICN-BADNOZZLE

Message Text

Bad nozzle. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error is a sign that something is wrong with the PDF itself.

Response

Contact support with the detailed test case and error message.

ICN-BUFFTOOSMALL

Message Text

Buffer too small. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-CANNOTUNEMBED

Message Text

Cannot unembed. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Try the conversion without image extraction. Otherwise, contact support with the detailed test case and error message.

ICN-CANTOPENCONFIG

Message Text

Can't open converter config file. variable2

Cause

PDF conversion failed because the PDF conversion file could not be located or could not be read.

Response

Check the path in the config option setting. Make sure the file exists and is readable by the MarkLogic process.

ICN-CREATEFAILED

Message Text

Create failed. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. It may indicate incorrect directory permissions in the MarkLogic installation.

Response

Contact support with the detailed test case and error message.

ICN-DOESNOTEXIST

Message Text

Does not exist. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-FAILED

Message Text

Conversion failed due to abnormal process termination: variable1. variable2

Cause

The PDF conversion program, which is launched by MarkLogic Server to perform the conversion, crashed. Often this is caused by something unexpected in the PDF itself or by an error in the PDF configuration file.

Response

Try either converting specific page ranges of the document or disabling image extraction to see if the problem is associated with a particular page or feature. Try using a different configuration file. Otherwise, contact support with the detailed test case and error message.

ICN-FILENAMETOOLONG

Message Text

File name too long. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error should never occur.

Response

Contact support with the detailed test case and error message.

ICN-INVALIDARGUMENT

Message Text

Invalid argument. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates something wrong in the configuration. It should never happen.

Response

Try conversion with a different configuration file. If you are setting specific options, try removing them. Otherwise, contact support with the detailed test case and error message.

ICN-INVALIDCONFIG

Message Text

Converter has invalid config file. variable2

Cause

The configuration file passed to the PDF converter is invalid. This should never happen.

Response

Contact support with the detailed test case and error message.

ICN-INVALIDDATA

Message Text

Invalid data. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error is a sign that something is wrong with the PDF itself.

Response

Contact support with the detailed test case and error message.

ICN-INVALIDDONGLE

Message Text

Invalid license. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-INVALIDIMAGE

Message Text

Invalid image. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with an image in the PDF itself.

Response

Try converting without image extraction. Otherwise, contact support with the detailed test case and error message.

ICN-INVOPTION

Message Text

Invalid option value. variable2

Cause

A conversion option had an invalid value. For example, if image-quality is not a number between 0 and 100, this error will be raised.

Response

Fix the offending option.

ICN-LICKEYEXP

Message Text

Converter license key expired. variable2

Cause

PDF conversion is executed in a program launched by MarkLogic Server and is protected by a limited-duration license key generated when the conversion program launched. If the key is checked after it expires, this error will be raised. Usually this is a sign that the host is overloaded, causing an excessive delay between launch and execution.

Response

Check the overall load and health of the host. You may need to adjust ingestion rates in your application to avoid overwhelming it. PDF conversion is expensive in terms of CPU and disk I/O.

ICN-LICKEYINV

Message Text

Converter license key invalid. variable2

Cause

PDF conversion is executed in a program launched by MarkLogic Server and is protected by a limited-duration host-bound license key generated when the conversion program is launched. This error will be raised if the conversion program sees a different host than the server. This may be caused by unusual DNS configurations.

Response

Contact support.

ICN-LIMITCHECK

Message Text

Limit check. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-MISMATCH

Message Text

Invalid user password. variable2

Cause

An attempt was made to convert a password-protected PDF, but the password provided was incorrect.

Response

Use the correct password.

ICN-MISSINGARGUMENTS

Message Text

Missing arguments. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF configuration file.

Response

Try converting using a different PDF configuration file (see the "config" option). Otherwise, contact support with the detailed test case and error message.

ICN-MISSINGKEY

Message Text

Missing key. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF configuration file.

Response

Try running conversion with a different PDF conversion file (see the "config" option). Otherwise, contact support with the detailed test case and error message.

ICN-MISSINGQUOTE

Message Text

Missing quote. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF configuration file.

Response

Try running conversion with a different PDF conversion file (see the "config" option). Otherwise, contact support with the detailed test case and error message.

ICN-NETDONGLECHECK

Message Text

Duplicate registration found on network. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-NOSCALE

Message Text

No scale. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-NOSUCHOBJECT

Message Text

No such object. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a problem with the PDF itself.

Response

Contact support with the detailed test case and error message.

ICN-NOTAVAILABLE

Message Text

Not available. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-NOTINSCOPE

Message Text

Not in scope. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-OPENFAILED

Message Text

Open failed. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-OUTOFMEMORY

Message Text

Out of memory. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates that the conversion process ran out of memory.

Response

Try conversion with the PDFtoText.cfg configuration file (config option). If that works, try normal conversion with illustrations and image-output set to false. If the PDF is large, try converting a few pages at a time; if you are using CPF consider one of the batched conversion pipeline alternatives. Contact support with the detailed test case and error message.

ICN-OUTOFRANGE

Message Text

Out of range. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-PARAMTOOLONG

Message Text

Parameter too long. You probably have a very long path or filename, try shortening it. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error may indicate a configuration issue.

Response

Contact support with the detailed test case and error message.

ICN-PARSINGERROR

Message Text

Macro parsing. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-PERMISSIONDENIED

Message Text

Permission denied. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-READFAILED

Message Text

Read failed: Document does not permit extraction. variable2

Cause

PDF conversion failed due to an internal error passed up from the libraries responsible. This error may occur if the libraries necessary to complete the conversion could not be read.

Response

Contact support with the detailed test case and error message.

ICN-STACKOVERFLOW

Message Text

Stack overflow. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-STACKUNDERFLOW

Message Text

Stack underflow. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-SYNTAXERROR

Message Text

Syntax error. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error usually indicates a problem with the PDF configuration file.

Response

Try conversion with a different configuration file (the config option). Contact support with the detailed test case and error message.

ICN-SYSTEMERROR

Message Text

System error. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-TOOFEWARGS

Message Text

Too few arguments to converter. variable2

Cause

The converter program was launched incorrectly by MarkLogic Server.

Response

Contact support with the detailed test case and error message.

ICN-TOOLKITNOTREADY

Message Text

Toolkit not ready. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-TOOMANYARGUMENTS

Message Text

Too many arguments. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-TYPECHECK

Message Text

Type check. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-UNEXPECTEDFORMAT

Message Text

Unexpected format. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates that the document was not, in fact, PDF.

Response

Check whether the document is really PDF. If it is, contact support with the detailed test case and error message.

ICN-UNKNOWNERROR

Message Text

Unknown error.: variable1. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-UNKNOWNMACRO

Message Text

Unknown macro. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries. This error indicates the PDF configuration file references a macro that has not been defined.

Response

Try running conversion with a different configuration file ("config" option). If you are using a custom configuration file, make sure you spelled the macro name properly; or escape macro syntax if you don't intend to refer to a macro. Otherwise, contact support with the detailed test case and error message.

ICN-UNMATCHEDMARK

Message Text

Unmatched mark. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-USERCANCEL

Message Text

User cancel. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-WIN32EXCEPTION

Message Text

Conversion failed due to WIN32 exception: variable1. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

ICN-WRITEFAILED

Message Text

Write failed. variable2

Cause

PDF conversion failed due to an internal error passed up from the responsible libraries.

Response

Contact support with the detailed test case and error message.

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