The PDF conversion program, which is launched by MarkLogic Server to perform the conversion, crashed. Often this is caused by something unexpected in the PDF itself or by an error in the PDF configuration file.
PDF conversion is executed in a program launched by MarkLogic Server and is protected by a limited-duration license key generated when the conversion program launched. If the key is checked after it expires, this error will be raised. Usually this is a sign that the host is overloaded, causing an excessive delay between launch and execution.
PDF conversion is executed in a program launched by MarkLogic Server and is protected by a limited-duration host-bound license key generated when the conversion program is launched. This error will be raised if the conversion program sees a different host than the server. This may be caused by unusual DNS configurations.
Try conversion with the
PDFtoText.cfg configuration file (
config option). If that works, try normal conversion with
image-output set to
false. If the PDF is large, try converting a few pages at a time; if you are using CPF consider one of the batched conversion pipeline alternatives. Contact support with the detailed test case and error message.
Try running conversion with a different configuration file ("config" option). If you are using a custom configuration file, make sure you spelled the macro name properly; or escape macro syntax if you don't intend to refer to a macro. Otherwise, contact support with the detailed test case and error message.