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ICN-FAILED

Message Text

Conversion failed due to abnormal process termination: variable1. variable2

Cause

The PDF conversion program, which is launched by MarkLogic Server to perform the conversion, crashed. Often this is caused by something unexpected in the PDF itself or by an error in the PDF configuration file.

Response

Try either converting specific page ranges of the document or disabling image extraction to see if the problem is associated with a particular page or feature. Try using a different configuration file. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.

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