MarkLogic 12 Product DocumentationMessages and Codes Reference Guide — Chapter 12
ISYS Messages
ISYS-CONVERR
Cause
1.Document-Filter failed due to an internal error passed up from the responsible libraries. 2.Document-Filter failed due to conversion failure of invalid file extension name when using option extension.
Response
1.Try converting or saving the input file into a new file using newer version of editing software, then run document-filter again to see if the problem is resolved. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message. 2.Check if the file extension name is a legal one. If it's a legal one, check whether binary file's original format is consistent with the legal file extension name.
ISYS-FAILED
Cause
Document-Filter program, which is launched by MarkLogic Server to perform the filtering, crashed. Often this is caused by something unexpected in the input file itself or by an internal error passed up from the responsible libraries.
Response
Try converting or saving the input file into a new file using newer version of editing software, then run document-filter again to see if the problem is resolved. Otherwise, if you have a current maintenance contract with MarkLogic, you can contact support with the detailed test case and error message.